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Title: Switch do not update [Print this page]

Author: cntt-thagrico@t Time: 2025-4-5 15:52
Title: Switch do not update
I've updated switch but it's not work. Pls help check!

Author: liuxiyang@ruiji Time: 2025-4-6 12:17
Hi sir,

May you tell me your switch's model and SN? also please tell me how did you upgrade your switch's version.

Best regards,
Steve

Author: cntt-thagrico@t Time: 2025-4-7 08:30

GTAC-Steve replied at 2025-4-6 12:17
Hi sir,

May you tell me your switch's model and SN? also please tell me how did you upgrade your sw ...

Hi sir,
All my model: ES220GS-P,
ES209GC-P,
ES205GC-P can not update, but the have been annouced that are updated.

Thanks,

Dee

Author: v-shaojinren@ru Time: 2025-4-7 09:55
Edited by GTAC-Ryan at 2025-4-7 10:02

KT Nam replied at 2025-4-7 08:30
Hi sir,
All my model: ES220GS-P,
ES209GC-P,

Dear customer,
Dear customer, you can download the latest firmware for them and upgrade them locally in the web.
ES220GS-P: https://reyee.ruijie.com/en-global/resources/software/es220gs-p-firmware/es220gs-p-es228gs-p-p39/
ES209GC-P: https://reyee.ruijie.com/en-global/resources/software/rg-es205gc-p-b1p27-software/es205gc-p-p35-firmware/
ES205GC-P: https://reyee.ruijie.com/en-global/resources/software/rg-es205gc-p-b1p27-software/es205gc-p-p35-firmware/

To figure out why online upgrade failed, you can check the upgrade log on the cloud.

For any further assistance regarding the online, we also encourage you to contact us on Rita(www.ruijienetworks.com/rita), we can help you check it via project sharing.

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