Ruijie Community

Title: HELP! Need can't change email owner [Print this page]

Author: kinaraofficial1 Time: 2025-5-22 13:01
Title: HELP! Need can't change email owner
Hello Ruijie Reyee!
We need help to change email owner Project from "support@urbanaccess.net" to "kinaraofficial1999@gmail.com".
Cuz, that email "support@urbanaccess.net" not longer available to use and the domain that email not working and we can't access to this email again. p
Please kindly can you move the owner email to "kinaraofficial1999@gmail.com"? We're pure owner on this project called " Wifi Diskominfo ".
Waiting for you response,
Regards,
Kinara

Author: v-xiewenyu@ruij Time: 2025-5-22 21:03
Dear sir,
Can you still login to the Ruije Cloud with the old account?
If yes, you can try handover the project to your new account.
Best regards,
Lex

Author: kinaraofficial1 Time: 2025-6-11 15:19

GTAC-Lex replied at 2025-5-22 21:03
Dear sir,
Can you still login to the Ruije Cloud with the old account?
If yes, you can try handover ...

Dear sir,
I can't login with old account.
In this case I've the project transfered from old account.

Author: guominxiang@rui Time: 2025-6-11 18:41

KINDI SINA RAIS replied at 2025-6-11 15:19
Dear sir,
I can't login with old account.
In this case I've the project transfered from old accoun ...

Hello,

If you want , you can only unbind the devices, sir.

Best regards,
Micca

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