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Title: How to reset a Ruijie gateway or Ruijie switch using the CLI [Print this page]

Author: zhangqiao@ruiji    Time: 2025-9-10 16:17
Title: How to reset a Ruijie gateway or Ruijie switch using the CLI
Device resets may be required under certain operational conditions. Beyond utilizing the hardware reset mechanism, CLI-enabled devices can be rebooted via the following command sequence:
*Note:
Be sure to back up important configurations before performing a reset.
The device reboot may take several minutes.
After a reset, all interface configurations, security policies, and other settings will be restored to factory defaults.

1.Ruijie gateway

To reset the Ruijie gateway, follow these steps:
1.Enter privileged mode
Ruijie> enable

Execute the factory reset command
Ruijie# erase startup-config

This command clears all device configurations.
2. Reboot the device for the reset to take effect
Ruijie# reload

The system will prompt you to confirm the reboot. Enter "y" to confirm.
3.(Optional) View the reboot reason.
After the reset is complete, you can view the reboot history using the following command:
Ruijie# show reboot-reason

This command displays the reboot time and reason.

2.Ruijie switch

To reset the Ruijie switch, follow these operation steps:

Ruijie> enable

Ruijie# configuration terminal

Ruijie# delete flash:config.text



(Delete the configuration file. If delete flash:config.text does not work, use delete config.text instead)
Do you want to delete [flash:/config.text]? [Y/N]:y

(Enter y to confirm deletion)
Delete success

(Prompt that the deletion is successful)
Ruijie# reloa

(Restart the switch)
Reload system?(Y/N)y
(Enter y to confirm deletion)





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