Title: User unable to join Wi-Fi [Print this page] Author: kkhee@aeruma.co Time: 2025-9-23 09:12 Title: User unable to join Wi-Fi Hi Support,
Good day to you,
Currently our user facing unable to join wifi broadcast from Ruijie AP.
Please kindly to assist us.
Please help to cc the below email. adib.khusyairi@storengo.com.my jeeven.krishnan@storengo.com.my
Thank you Author: guominxiang@rui Time: 2025-9-23 09:21
Hello,
Could you please tell me what model of the device has the problem? You can conduct the check according to the following instructions.
The three links are the devices of the ruijie series, most of the devices of the reee series, and the ES devices of the reee series: https://community.ruijie.com/forum.php?mod=viewthread&tid=3508&extra=page%3D1
If the issue still exists, please help to collect the result of test screenshot and talk with me again. I would be glad to help you in Community.
Best regards,
Micca
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