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Title: Request Assistance to Remove Aggregate Port from Interface 1/0/18 [Print this page]

Author: tuan2tech@gmail Time: 2025-10-17 12:03
Title: Request Assistance to Remove Aggregate Port from Interface 1/0/18
Dear Ruijie Support Team,
We are currently configuring our [strong]RG-CS86-24XMG4XS4VS-I[/strong] switch and have encountered an issue with [strong]port 1/0/18[/strong], which is part of an [strong]Aggregate Port (LACP group)[/strong].
We would like to [strong]remove this port (1/0/18) from the existing aggregation group[/strong], but the web interface does not allow it — the option is greyed out or not available.

Author: lishujuan@ruiji Time: 2025-10-17 14:50
Dear sir,
It seems from the picture that you add port 18 and port 21 to Aggregate Port1,right? You can edit Aggregate Port1 and click the "port 18" to make it un-selected (At this time, port 18 will not show a blue border). And then click "save" to save the configuration.

Best Regards,

Author: tuan2tech@gmail Time: 2025-10-17 15:22

GTAC-Shirley replied at 2025-10-17 14:50
Dear sir,
It seems from the picture that you add port 18 and port 21 to Aggregate Port1,right? You ...

Hi you

I can't click on port 18, it's not avaiable

Author: lishujuan@ruiji Time: 2025-10-17 17:02

tuan2tech@gmail.com replied at 2025-10-17 15:22
Hi you

I can't click on port 18, it's not avaiable

Dear,
Could you check the configuration on Port 18? Or could you provide the current configuration of your device?
We may need your project for further check.

Author: tuan2tech@gmail Time: 2025-10-17 22:28

GTAC-Shirley replied at 2025-10-17 17:02
Dear,
Could you check the configuration on Port 18? Or could you provide the current configurati ...

Hi you
I couldn't find the configuration on the interface, I used CLI command to set port 18 to default

configure terminal

default interface Ten-GigabitEthernet 1/0/18

Author: lishujuan@ruiji Time: 2025-10-17 22:55

tuan2tech@gmail.com replied at 2025-10-17 22:28
Hi you
I couldn't find the configuration on the interface, I used CLI command to set port 18 to de ...

Could you please contact us through RITA? We may need to check your project.

Best Regards,

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