Title: Sync Issues with Ruijie AP880-E [Print this page] Author: sergio.caballer Time: 2025-11-29 17:08 Title: Sync Issues with Ruijie AP880-E Edited by Sergio Caballero at 2025-11-29 17:11
I am experiencing issues when trying to synchronize the [strong]Ruijie AP880-E[/strong]. I have followed the configuration steps described in the following guide: https://community.ruijie.com/forum.php?mod=viewthread&tid=767
Although the device appears on the network, it shows the status [strong]"Pending Sync"[/strong] and [strong]"Unknown"[/strong].
Could you please advise how I can resolve this issue? The device is deployed behind a [strong]Gateway EG310GH-E[/strong]. Below is the CWMP configuration of the gateway:
Ruijie#show cwmp configuration
CWMP status : enable
ACS URL : http://cwmp003-eu.ruijienetworks.com/service/xxxxxx
ACS username :
ACS password :
CPE URL : http://xxx.xxx.xxx.xxx:7547/ (DYNAMIC)
CPE username :
CPE password :
CPE inform status : enable
CPE inform interval : 30s
CPE inform start-time : 0:0:0 0 0 0
CPE wait timeout : 30s
CPE download status : enable
CPE upload status : enable
CPE back up status : disable
CPE back up delay time : 60s
CPE STUN port-adaptive : disable
CPE STUN probe nat agingtime : disable
CPE STUN port : 3478
CPE STUN max-period : 60s
CPE STUN min-period : 20s
Any guidance on how to resolve this issue would be appreciated. Author: liuxiyang1@ruij Time: 2025-11-29 18:07
Hi sir,
May I know your device's SN?
Best regards,
Steve
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