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Title: 700 Routers in my network, daily having to restart and WAN broadcast issues [Print this page]

Author: admin@afrieta.c Time: 2026-1-10 04:32
Title: 700 Routers in my network, daily having to restart and WAN broadcast issues

Dear Ruijie,
I am an ISP and have over 700 Ruijie routers, I have the following issues:
1.) Daily routers will pass traffic at slow rate and erratically, this causes streams to buffer. We have to restart the router remotely to fix it and its become tedious.
2.) WAN broadcasts from 192.168.110.1 advertising services that other routers find, then we have issues that routers want to manage other routers.
Please advise on how this can be fixed.
Regards
Shahin

Author: v-jasonreyesrio Time: 2026-1-10 07:01
Hello,
Can you confirm if the devices firmware is up to date? are your routers from the same model/series? if so, can you specify the model? Do you use multi-wan load balance? do you have traffic rate configured?
Please let us know, also keep in mind that you can always contact us in Rita chat for a more dynamic communication and troubleshooting: https://www.ruijie.com/rita

Best regards.

Author: admin@afrieta.c Time: 2026-1-10 14:53
Edited by Shahin at 2026-1-10 14:57

GTAC-Jason replied at 2026-1-10 07:01
Hello,
Can you confirm if the devices firmware is up to date? are your routers from the same model/ ...

Hi There,
We have these issues with EW1200, there is no traffic rate configured on this. It happens even with the latest firmware. We do not have these issues with other makes of router.
Regards
Shahin

Author: liuxiyang1@ruij Time: 2026-1-10 16:10

Shahin replied at 2026-1-10 14:53
GTAC-Jason replied at 2026-1-10 07:01
Hello,
Can you confirm if the devices firmware is up to date? ...

Hi sir,

We need you to share the project for further inspection of the cause of the failure.

we encourage you to reach out to us through RITA(
www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.

Looking forward to your kind reply.

Best Regards,
Steve

Author: admin@afrieta.c Time: 2026-1-10 19:24

Steve replied at 2026-1-10 16:10
Hi sir,

We need you to share the project for further inspection of the cause of the failure.

Hi
Yes the devices that are doing this have the latest firmware.

Regards
Shahin

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