Title: RG-EW1200 - Cannot connect to Wi-Fi: "Connection failed" error [Print this page] Author: v-zoulonghui@ru Time: 2026-2-2 12:06
You can try disabling hardware acceleration. For better troubleshooting, you can contact our online engineers via our live chat platform. The website is http://www.ruijienetworks.com/rita.
Author: derlean44@gmail Time: 2026-9-8 12:08
I’d definitely check the router’s wireless security mode, DHCP settings, and whether the phone is being blocked by an access-control or MAC-filtering rule. Since the issue persists after a factory reset, testing with another phone can also help determine whether the problem is the router or the original device.@ Veck IO may be unrelated to Wi-Fi troubleshooting, but hopefully these steps help narrow down the connection problem.
Author: v-gaoxing1@ruij Time: 2026-9-8 12:40
der lean replied at 2026-9-8 12:08
I’d definitely check the router’s wireless security mode, DHCP settings, and whether the phone is ...
When will you be available to cooperate with the test on site?
We hope you can join the live chat for real-time communication, which will facilitate us to locate the problem.