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Title: POE switch ES210GC-LP keep rebooting [Print this page]

Author: cj@ruijie.com Time: 2026-2-7 12:51
Title: POE switch ES210GC-LP keep rebooting

Hi, have you ever run into this case?

The ES210GC-LP ketp rebooting, there are eight HK-VISION devices under it, 7 set of DS-KH6320-WTE1 and 1 set of DS-KD8003-IME1(B).

Is it the power shortage?

And the second question, is it possible that this rebooting can cause the whole network goes down, such as take down the EG105-V2 ?

Author: liuxiyang1@ruij Time: 2026-2-7 13:13
Hi sir,

1. Do you have other switches? Please check if switches of the same model under other power supply environments have the problem of random abnormal restarts. If devices in other environments also have similar problems, it may be an issue with the device itself; if only the devices in the current power supply environment have problems, it may be an abnormality in the power supply environment
2. What is the current firmware version of the device? If it is not the latest, please upgrade to the latest firmware.
3. May I know your topology? If the ES switch is connected below the EG, it will not affect the EG's network, unless there is a loop in your network.

Best regards,
Steve

Author: cj@ruijie.com Time: 2026-2-7 13:44

Steve replied at 2026-2-7 13:13
Hi sir,

1. Do you have other switches? Please check if switches of the same model under other power ...

Hi Steve,

Thank you for your consideration about this problem.

1. They do have another poe switch (named with Poe_Back) with the same model, but without reboot abnormal situations. there are 3 APs, and 3 DS-KH6320-WTE1 under it.

2. The firmware is the latest:

ESW_1.0(1)B1P48,Release(12161715)

3. Topo is here, the rebooting one is Poe_Switch with 8 orange lights.

Thank you.

Best Regards,

Chris

Author: liuxiyang1@ruij Time: 2026-2-7 23:07

Chris replied at 2026-2-7 13:44
Hi Steve,

Thank you for your consideration about this problem.

Hi sir,
Sorry for the future assistance, may youreach out to us through RITA(
www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.

Looking forward to your kind reply.

Best Regards,
Steve

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