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Title: How to deal with Ruijie AP can not be online on cloud due to CWMP issue [Print this page]

Author: xiangwei.yao@ru    Time: 2026-3-3 17:35
Title: How to deal with Ruijie AP can not be online on cloud due to CWMP issue
Many times, for some reason, after add ruijie APs to cloud and we check that they are not online. So we cannot longer to deliver configurations and synchronize to them. this phenomenon usually is because of CWMP issue
1. check if there is cwmp failure




enter web cli, and command "show cwmp status", we can check there is failed session

2. check the URL configuration, with command sh cwmp config





the url should be : http://cwmp003-eu.ruijienetworks.com/service/acs/SN_device

after change it, we check the CWMP session is negotiated successfully, command to change cwmp config

config t
cwmp
acs url http://cwmp003-eu.ruijienetworks.com/service/acs/"""SN_device""""
end
write



so we confirm also the device is added on cloud





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