Title: module AP-WBS, reason code 16 [Print this page] Author: t.gabdurashitov Time: 2026-4-2 23:14 Title: module AP-WBS, reason code 16 The error "module AP-WBS, reason code 16" appears very often.
This causes the client to be completely disconnected from the network.
What could be the reason for this problem?
We have:
WS-6012L, AC_RGOS 11.9(6)W6B1, Release(12171402)
AP840-L
AP_RGOS 11.9(6)W3B1, Release(11190307)
AP680-L
AP_RGOS 11.9(6)W3B1, Release(11160203)
AP680(CD)
AP_RGOS 11.9(6)W3B1, Release(11160203)
Author: lishujuan@ruiji Time: 2026-4-2 23:54
Dear customer,
Are all users experiencing this issue? What are the specific symptoms? And what is the Wi-Fi signal strength of the STA when it disconnects? Is the AP's signal utilization normal? Also, did this problem occur suddenly? Could you try upgrading the AP to the latest version and testing again? You can download the latest firmware on the official website.
Best regards, Author: lishujuan@ruiji Time: 2026-4-2 23:54
Dear customer,
Are all users experiencing this issue? What are the specific symptoms? And what is the Wi-Fi signal strength of the STA when it disconnects? Is the AP's signal utilization normal? Also, did this problem occur suddenly? Could you try upgrading the AP to the latest version and testing again? You can download the latest firmware on the official website.
Best regards,
Welcome to Ruijie Community (https://community.ruijie.com/)
