Ruijie Community

Title: Constant connections to www.zoom.com from access points [Print this page]

Author: michielza@yahoo Time: 2026-4-5 21:41
Title: Constant connections to www.zoom.com from access points
Hi,

My RAP72Pro and RAP73Pro (2.385.0.1403)
APs are constantly trying to connect to www.zoom.com. I have logs from Pi-hole and packet capture as proof.

Besides some checks to Ruijie cloud, DNS and NTP, every else looks normal.

Why are they making these connections?

I have a RAP2200E (2.380.0.2318) that does not have this issue.

Thanks.

Author: v-fanruiqi@ruij Time: 2026-4-5 22:42
Dear customer,

Thanks for your feedback.
To resolve your issue more efficiently, we recommend logging into RITA online chat (https://www.ruijienetworks.com/rita ) to communicate with our engineers. This will help us gather information about the issue.

Thank you for your understanding.

Best regards

Author: michielza@yahoo Time: 2026-4-6 19:38

GTAC-Richie replied at 2026-4-5 22:42
Dear customer,

Thanks for your feedback.

For anyone that also wants to diagnose this issue. apparently this is a internet connectivity test, a connection once per minute is done. i can confirm that behaviour. they might release a user configurable option in 420 release.

Welcome to Ruijie Community (https://community.ruijie.com/)