Ruijie Community

Title: Apple devices refuse to upload pictures over whats or any form of media. [Print this page]

Author: conrad@wnmbusin Time: 2026-6-10 18:04
Title: Apple devices refuse to upload pictures over whats or any form of media.
Good Day

I'm new to the Reyee product, use to Ubiquity.

I added WiFi to a site. I installed ES205GC-P as my power source and connection to their main network switch and connected three RAP2266GX ceiling mount AP's to the POE.

Done the settings as I understand it, Two SSID's one for management and one for staff, only difference are staff SSID has a AP bandwidth Limit on.
Windows, Android works perfectly. no issues, correct speed test over both SSID's. internet works media works everything are great on both SSID's.

Iphones, Ipads connects with no issue, Speed tests are correct, internet browsing are correct no problems but sending / uploading a picture over whatsapp or to facebook etc refuse to work. I have googled,I have changed settings but I cant figure out why its happening. Connections are great but they eventually automatically disconnects from the WiFi after a while of not sending out the picture. According to one Iphone user that's a normal thing if it struggles to send out. I'm no Iphone expert so have no idea if that's normal.

but the problem are that none of the Iphones want to send out anything. What am I missing, surely I'm missing something. AP's are on the newest firmware.

Any guidance would be highly appreciated.

Kind regards

Conrad

Author: v-yuchen3@ruiji Time: 2026-6-10 18:24
Hi sir,
May I ask what device this is, RG-RAP2266? If so, I think you can try to downgrade the device to test first: Ruijie RG-RAP2260&RAP2266 Series Access Point Firmware - Ruijie Reyee - Ruijie Networks
And update the IOS device to latest.

Author: conrad@wnmbusin Time: 2026-6-10 19:23

GTAC-Morning replied at 2026-6-10 18:24
Hi sir,
May I ask what device this is, RG-RAP2266? If so, I think you can try to downgrade the devic ...

Hi
Yes its the RAP2266, to what version would you recommend to downgrade to?
I'll try the 2025-07 one and see if it makes any difference

Author: conrad@wnmbusin Time: 2026-6-10 19:44

Conrad Aucamp replied at 2026-6-10 19:23
Hi
Yes its the RAP2266, to what version would you recommend to downgrade to?
I'll try the 2025-07 ...

Okay so downgraded to ReyeeOS 2.360.0.2002 2025-07 file still the same.

Author: conrad@wnmbusin Time: 2026-6-10 19:57

GTAC-Morning replied at 2026-6-10 18:24
Hi sir,
May I ask what device this is, RG-RAP2266? If so, I think you can try to downgrade the devic ...

Back to ReyeeOS 2.385.0.1403

issue resumes

Welcome to Ruijie Community (https://community.ruijie.com/)