Title: cloud connection [Print this page] Author: alkarrarnet@gma Time: 2026-6-27 21:58 Title: cloud connection EG310GH-P-E After setting up a PPPoE server and adding subscribers, the cloud connection keeps disconnecting and reconnecting due to traffic congestion. Is it possible to reserve traffic for the cloud to resolve this issue?
Thank you.
Author: v-songzhijian@r Time: 2026-7-20 12:21
Dear customer
I hope this email finds you well.
Sir, could you please elaborate on the usage scenario of your network (PPPOE scenario) and the current problem you are facing?
1. Is your PPPOE server set up on your EG?
2. The offline status you mentioned in Ruijie Cloud is the offline status of EG, or your PPPOE client?
3. The reserved traffic you mentioned refers to the whitelist for the domain name?
Best Regards,
Song
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