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Title: Ruijie Voucher [Print this page]

Author: Ihsanhukubun@gm    Time: 2026-7-4 02:57
Title: Ruijie Voucher
Why my voucher time has been out but the status still "in use" not "expired"

Author: v-jasonreyesrio    Time: 2026-7-4 07:10
Hello,
Most probably the configuration of the group management is not appropiately configured. Are you setting a time period?

https://cloud.ruijienetworks.com/help/#/ArticleList?id=6b61d7e442974ab7a5762b02c1791c5a



Also, is your NAS device (the device that manages your captive portal) firmware up to date? are you using a gateway or an AP as the authentication device? have you tested the voucher and confirmed if it still provides access to the internet?

Please let us know. Regards.






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