Ruijie Community

Title: Device cannot go online [Print this page]

Author: pichpagna1@gmai Time: 2026-7-5 16:10
Title: Device cannot go online
Dear support team,
May I ask for help to check my AP, it was not able to go online. I cannot even add it to the project.

Thanks

Author: lishujuan@ruiji Time: 2026-7-5 17:16
Dear sir,
You can refer to this guide to troubleshot. https://community.ruijie.com/forum.php?mod=viewthread&tid=767&extra=page%3D1

If the issue continues, you can contact us through RITA( www.ruijienetworks.com/rita), our live-chat platform. Our dedicated engineers arereadily available to resolve your issues promptly.

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