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Title: Problem with captive portal [Print this page]

Author: iwan.chandreal@ Time: 2026-8-3 09:51
Title: Problem with captive portal
Hello. For this few days already we have problem with captive portal. We use it to enter voucher code.
It shows certificate problem.

When we tries to keep continuing, the site would error “too many redirect”.

Author: v-fangyixin@rui Time: 2026-8-4 10:47
If you're using a Ruijie AP, you can try importing the HTTP certificate to avoid this issue.
To keep the service running smoothly, we've put a limit on portal access frequency. If you access the portal too often, it'll be restricted, so you can wait for ten minutes and try again.

Author: iwan.chandreal@ Time: 2026-8-5 14:03

GTAC-Jovana replied at 2026-8-4 10:47
If you're using a Ruijie AP, you can try importing the HTTP certificate to avoid this issue.
To kee ...

Where can I find this HTTP certificate?

Author: v-fangyixin@rui Time: 2026-8-13 18:24

iwan chandra replied at 2026-8-5 14:03
Where can I find this HTTP certificate?

You can check out section 1.3.4 'Configuring an HTTPS Service Certificate' in this manual. You can also run 'show web-server https certificate information' to see if the certificate has expired.

The suggestion is to import the CA certificate (Installing the Third-Party HTTPS Service Certificate). You need to buy a CA certificate from a third party.

Ruijie RG-WLAN Series Access Points AP_RGOS11.9(6)W6 Configuration Guide (V1.1) - Ruijie Networks

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