Ruijie Community

Title: Portal Keeps Logging Out [Print this page]

Author: lehkwang@hotmai    Time: 2026-8-13 14:43
Title: Portal Keeps Logging Out
After entering voucher code in portal, it logged out and asked to enter the portal again. This kept repeating until the portal asked for captcha verification. How to fix this?


Author: v-yuchen3@ruiji    Time: 2026-8-13 18:57
Sir,
The verification code is a security mechanism for the Cloud Computing Platform to defend against illegal network attacks. The anomaly identification condition is: if the voucher code for voucher authentication of the current device is entered incorrectly 30 times within 1 minute, all authentication terminals under this device will be required to enter a verification code in the following 10 minutes.






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