Title: Title: RG-EW1200G-PRO Client List keeps showing “Loading” repeatedly on PC View [Print this page] Author: Trankhanhhuy098 Time: 2026-9-17 17:35 Title: Title: RG-EW1200G-PRO Client List keeps showing “Loading” repeatedly on PC View Hello Ruijie/Reyee Support,
I have an RG-EW1200G-PRO running ReyeeOS 1.317.1324.
There is a problem with the Client List page in PC View. The client list loads successfully, but every few seconds the page displays the “Loading…” overlay again, preventing me from using client management functions such as blocking clients or setting restrictions.
The issue occurs under all of these conditions:
Local eWeb access through 192.168.98.1
Remote eWeb opened from the Ruijie/Reyee App
Chrome on macOS
Different browsers/mobile browsers in Desktop Site mode
Mobile View does not have this problem.
Also, Network → LAN → DHCP Clients works normally. The issue appears specifically on the main Client List page in PC View.
I checked the requests using Chrome DevTools. The Client List sends a cmdArr request containing:
method: devSta.get module: user_list
and:
method: acConfig.get module: wirelessMacFilter
The API response succeeds:
code: 0 error: null
The returned client list contains approximately 65 clients.
However, Chrome Network Timing shows that the request takes approximately 5.26 seconds, with approximately 5.24 seconds spent “Waiting for server response”.
As soon as another Client List request starts, PC View displays the “Loading…” overlay again. This repeats continuously and makes the Client List page almost impossible to operate.
Online Upgrade on the router currently shows only ReyeeOS 1.317.1324 and does not offer a newer OTA firmware.
Could you please confirm:
Is this a known issue with the PC View Client List on ReyeeOS 1.317.1324?
Is there a fix for the repeated Client List polling/loading behavior?
Is there a newer firmware officially supported for this specific RG-EW1200G-PRO hardware/region?
Is it safe/recommended to manually upgrade this unit to a newer firmware available on the Ruijie/Reyee website?
I can provide screenshots/video and DevTools Network logs if required.
Thank you.
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