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Title: RG-NIS2100 Managed mode not shown in Cloud config [Print this page]

Author: zanini.f@korall Time: 2026-10-8 00:24
Title: RG-NIS2100 Managed mode not shown in Cloud config
Edited by K-Net at 2026-10-8 00:30

RG-NIS2100-8GT2SFP-HP , latest ESW_1.0(1)B1P58,Release(13202515) firmware.
Locally enabled VLAN mode
Vlans configured correctly , including Vlan managemen Ip address
All is working fine but going to Cloud configuration->VLAN it is still in Un-managed Mode.
Is it a bug?
Is it safe enabling once again the managed mode via Cloud config ?
Before doing so via Cloud it says :
Tip
Once the switch is switched to the management mode, all ports of the switch will be in access VLAN 1, and upstream devices may be unable to access the Internet. Configure VLANs as needed after mode switching.
So I suppose I will lose connectivity due to Vlan reset.
Please let me know.
Thanks.

Author: v-jasonreyesrio Time: 2026-10-8 04:57
Hello,
Apologies for the inconvenience, but the information is unclear, is it possible to share a capture of the output you mention?
If you need help about VLANs configuration for your device, you can check the information in the following manual: https://reyee.ruijie.com/en-global/support/documents/slide_rg-es2-nis2100-series-switches-1-0-1-b1p58-configuration-guide/#_Toc231287758
If you need further help, you can contact us in Rita Live chat to have a more dynamic conversation, we can help you check your service: https://www.ruijienetworks.com/rita
Regards.

Author: zanini.f@korall Time: 2026-10-8 23:54
Edited by K-Net at 2026-10-8 23:56

GTAC-Jason replied at 2026-10-8 04:57
Hello,
Apologies for the inconvenience, but the information is unclear, is it possible to share a ca ...

I'll try to be more clear:
I have configured this switch via web interface inside my LAN
I have enabled the Managed mode
I have configured all Vlans
I switched the management IP address 192.168.99.100 to vlan 99 and it can reach internet.
All is working fine.
Then I have connected successfully this switch to Ruijie cloud, dedicated project.
Once I login to Ruijie cloud to manage the switch , if I go to CONFIGURATION-VLAN , it shows the switch still in UN-MANAGED mode:

But this is not true, as said, the switch has been configured with all VLANs and it is working perfectly in this mode.
That's the problem.

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