Ruijie Community

Title: Can`t get acsess to my acount [Print this page]

Author: tanzpol@gmail.c Time: 2023-2-2 03:54
Title: Can`t get acsess to my acount
Hello, i need to move my projects to another account, from kk@iqengineering.ru but it is not working any more due country restriction. Or maybe you can help me unbind projects in that account?

Author: linchenwei@ruij Time: 2023-2-2 10:41
Hello bro,

You can refer to the following step to hand over project:

1.Click Hand over to hand over a project to another account.

(Enter the tenant (account) name, the hand over process unable to complete if the account did not exist. )

2.During receive a notification of project take over, click Take over Network to receive over the project from someone.

3.Click Take over to receive the project.
Click Refuse to decline a project acceptance.

Author: tanzpol@gmail.c Time: 2023-2-3 15:01

Toby1 replied at 2023-2-2 10:41
Hello bro,

You can refer to the following step to hand over project:

Hi bro,
This is a good way, if you can Sing in in you old account, but it is prohibited.

maybe we can find another way to solve this problem?

Author: linchenwei@ruij Time: 2023-2-3 16:35

Kiril Kuznecov replied at 2023-2-3 15:01
Toby1 replied at 2023-2-2 10:41
Hello bro,

Sir, so sorry for this issue, we regret that we don't have service in your region now.
We are sorry for the inconvenience and thank you for your comments. We will improve our service as soon as possible to make it easier for you to contact us.

Welcome to Ruijie Community (https://community.ruijie.com/)