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Title: SSID bug name "HAP" on RG-RAP1200(P) & RG-RAP1200(F) [Print this page]

Author: truonggiahy0901 Time: 2024-5-26 01:26
Title: SSID bug name "HAP" on RG-RAP1200(P) & RG-RAP1200(F)
Dear technical department,
I have found issue with SSID name as "HAP..." with RG-RAP1200P and RAP1200F ( setup mesh and sync config together with gateway already ) setup 3 different name , each of it set with 3 different vlan. I have to test to downgrade ( with uncheck the retain configuration ) firmware from current ReyeeOS280 ( lastest ) - ReyeeOS262 ( this firmware which is solve bug SSID name as "down" ) - ReyeeOS260 and ReyeeOS230 but all of them also not solve that issue.

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* There is my topology include devices have issue as picture below:

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* There is bug I found:

Hope you release firmware fix this bug soon or solution other
Thank

Author: chenzixuan3@rui Time: 2024-5-26 09:56
Dear sir

Thank you for contacting Ruijie Support
1.Can this SSID connect normally and provide network access? If so, can you check the relevant connection information in the user list?
2.can you share the project with me ? if so , you can send the sharing link to this email :chenzixuan3@ruijie.com.cn

you can refer the following link to share
How to share the project in the new version of the Ruijie Cloud? - Ruijie Cloud - Ruijie Community (ruijienetworks.com)

Author: chenzixuan3@rui Time: 2024-5-28 18:26

GTAC-Joy replied at 2024-5-26 09:56
Dear sir

Thank you for contacting Ruijie Support

Dear sir
After my inspection, I don't see this BSSID on the AP. Can you connect to this SSID and check if there is a user's connection information on Ruijie Cloud? Or you can try to close the AP to see if the SSID is still there.

Author: NetworkFrenzy Time: 2025-10-31 13:02

GTAC-Joy replied at 2024-5-28 18:26
Dear sir
After my inspection, I don't see this BSSID on the AP. Can you connect to this SSID and ...

i'm having the same issue here, how solved it?

Author: v-chengyuxin@ru Time: 2025-10-31 13:14

384UTo replied at 2025-10-31 13:02
i'm having the same issue here, how solved it?

Thank you very much for your inquiry. If it's convenient, could you please share your project with me? This is my email address.

v-chengyuxin@ruijie.com.cn

Author: NetworkFrenzy Time: 2025-11-7 01:53

GTAC-Eric replied at 2025-10-31 13:14
Thank you very much for your inquiry. If it's convenient, could you please share your project with ...

It returns to normal by disabling the Self-Healing Mesh and Auto Join features, then the @Reyee- SSID will no longer appear.

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