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cannot print voucher Reply

User 71298

Level 1

cannot print voucher
47 4 2025-6-25 10:28:10
Original
cannot print voucher

Ruijie Cloud

Authentication Ruijie Cloud
0 2025-6-25 10:41:45 View all replies
Hello,

Can I know device model pls?
I conducted a local test and found that the voucher could be printed normally. Could you show me which step got stuck when you were printing the voucher?


Best regards,
Micca

0 2025-6-25 10:53:57 View all replies
GTAC-Micca replied at 2025-6-25 10:41
Hello,

Can I know device model pls?

I use EG210G-E and firmware version
ReyeeOS 1.216.1504.




I clicked ok but it took me to this page.




0 2025-6-25 11:28:53 View all replies
User 71298 replied at 2025-6-25 10:53
I use EG210G-E and firmware version
ReyeeOS 1.216.1504.

Hello,

Can you switch to new cloud UI and test again pls? The old UI is no longer being maintained.





Best regards,
Micca

0 2025-6-25 13:56:24 View all replies
GTAC-Micca replied at 2025-6-25 11:28
Hello,

Can you switch to new cloud UI and test again pls? The old UI is no longer being maintaine ...

ok Good job. Thanks.

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