no voucher still can connect
Voucher already delete long time, user still can login![]() |
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Dear Sir, Good day. How long ago was this voucher deleted? Is this terminal also displayed locally on EG? Have you checked if this terminal can actually connect to the internet? This situation could be due to cloud data latency or residual data. We suggest you share your network connection with us via our official email (service_rj@ruijienetworks.com) so we can check it. Best regards, Lex |
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