Request to Enable Middle East Support for China Version Reyee 7200 Router

Hello Ruijie Support,
I purchased a Ruijie Reyee 7200 router, but it is a China-market version and has limited support outside China. I am using it in Oman, Middle East.
Please help me enable full Middle East/Oman support, including Ruijie Cloud, regional settings, and compatible firmware. I would like to use the router normally without region restrictions.
Please advise if you can convert or enable this device for the Middle East region.
Thank you.

I had the same issue with the China version of the Reyee 7200. I’m also using it outside China and initially had problems with the regional settings and Ruijie Cloud.
I contacted Ruijie support and provided the device serial number and current firmware version. They helped me confirm the correct firmware/region configuration and enabled the required support on their side. After updating the firmware and resetting the router, I was able to add it to Ruijie Cloud and use the device normally.
So I’d recommend contacting official support rather than trying to flash random firmware from other regions. The China version can have different firmware and regional restrictions, and using an incompatible firmware could cause problems.
Support was able to sort it out for me, so hopefully they can do the same for your device.

Agnes Boyd replied at 2026-9-10 22:34
I had the same issue with the China version of the Reyee 7200. I’m also using it outside China and  ...

Where exactly i can find it. I tried to search it but i didn't find it