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Config Status Failled on Ruijie EG310GH-P-E Reply

User 48129

Level 1

Config Status Failled on Ruijie EG310GH-P-E
53 1 2025-7-30 22:02:19
Original
Hiii..,
I configured the router via Ruijie Cloud, but the notification failed. The detail message is "json parsing failed!". How to resolve this problem. Thanks
RG-EG105G-P V2

Router
0 2025-7-30 22:20:41 View all replies
Is your device a new router? Can you provide a screenshot of the failed configuration?
You can also refer to the device configuration documentation: https://reyee.ruijie.com/en-global/support/documents/slide_rg-eg-series-routers-reyeeos-2340-configuration-guide/

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