RAP6202(G) Firmware Upgrade Fails with Error 7002: Download Timeout (30 min)
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Hello, I performed a firmware upgrade for my RAP6202(G) via the Ruijie Cloud App as usual. The upgrade process had been running for more than 10 minutes without completing, so I checked the Web interface and found the following log entry:  I have previously RMA’d this device once, and it was very inconvenient to wait for months for the replacement. I would like to avoid another RMA if possible. Please provide a fast and effective solution to restore and complete the firmware upgrade. Thank you. |
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Hi sir, If the firmware is lost, you still need to apply for RMA. However, the screenshot you sent me is a screenshot of a failed cloud update, which does not necessarily mean that the device's firmware is lost. You can try a local upgrade. This is the download link for the device's firmware: https://reyee.ruijie.com/en-global/resources/software/rg-rap6202g-firmware/6202g360/ Best regards, Steve |
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