Re: OPENVPN not working after Done the Configuration On RG-EW7200BE PRO Unable Suft Internet After OPENVPN Coonected !

Dear Sir/ Mdm,

Good day to you all ! I having issue after after Done the Configuration On RG-EW7200BE PRO  Unable Suft Internet After OPENVPN Coonected
via OPENVPN Client

Device Details
Product Name:EW7200BE-PRO
My Router: Ruijie
SN:G1U0621003x85
  MAC: 9C:CE:88:44:
   Uptime:4 hours 1 minute 9 seconds
Systime:2025-09-19  23:53:40
Software Ver:ReyeeOS 1.317.1324


kindly assist on the issue ,thank you

Best Regards

Hello sir,
Did you configure OpenVPN according to this configuration document? https://reyee.ruijie.com/en-global/support/documents/slide_reyee-rg-ew7200be-pro-wi-fi-router-reyeeos-1-317-314-309-configuration-guide/?page=html&keyworks=open#_Toc205481173


And does the domain name for the server address you entered resolve to the correct IP address? Also, is the IP address obtained by your router's WAN port a public or private address? Are there other devices connected upstream from the router? If the router is obtaining a private address, we will need to perform port forwarding to ensure public access to the router.


For any future assistance, we encourage you to reach out to us through RITA (www.ruijienetworks.com/rita), our real-time support platform. Our dedicated engineers are readily available to resolve your issues promptly.
Looking forward to your kind reply.