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GTAC-Colin

Level 1

72 9 2026-1-11 11:17:56
Original
Hi,
You need to confirm what the device prompt message is, preferably displaying an image, and reset the device by holding down the reset button for more than 5 seconds



0 2026-1-11 11:39:47 View all replies
GTAC-Colin replied at 2026-1-11 11:17
Hi,
You need to confirm what the device prompt message is, preferably displaying an image, and reset ...

hola, ya lo intente y no funciona

0 2026-1-11 11:47:23 View all replies
Gustavo Agudelo replied at 2026-1-11 11:39
hola, ya lo intente y no funciona

Hi,
If you want to unbind the device from your current account, you need to provide the relevant SN information of the device and the current time label to unbind the device for you.

0 2026-1-11 11:55:46 View all replies
Gustavo Agudelo replied at 2026-1-11 11:39
hola, ya lo intente y no funciona



ESTA ES LA ETIQUETA

0 2026-1-11 12:01:12 View all replies

Hi,
Please provide the photo like this.


0 2026-1-11 12:20:57 View all replies
Edited by Gustavo Agudelo at 2026-1-11 12:28
GTAC-Colin replied at 2026-1-11 12:01
Hi,
Please provide the photo like this.



0 2026-1-11 13:16:42 View all replies

Hi,
The device has been unbinded. You can check that.


0 2026-1-11 13:27:33 View all replies
GTAC-Colin replied at 2026-1-11 13:16
Hi,
The device has been unbinded. You can check that.

EL APARECE EN OTRA CUENTA CON ESTE CORREO duban52@gmail.com, QUE FUE EL PRIMERO QUE HIZO EL REGISTRO, ESA DONDE ME MUESTRAS QUE SE DESVINCULO, ES CON EL QUE ESTABA INTENTANDO REGIsTRARLO DE NUEVO

0 2026-1-11 13:34:46 View all replies
Gustavo Agudelo replied at 2026-1-11 13:27
EL APARECE EN OTRA CUENTA CON ESTE CORREO , QUE FUE EL PRIMERO QUE HIZO EL REGISTRO, ESA DONDE ME  ...

Hi,
If the device can not be added into your project. You need connect your laptop to the switch.

0 2026-1-12 00:08:35 View all replies
GTAC-Colin replied at 2026-1-11 13:34
Hi,
If the device can not be added into your project. You need connect your laptop to the switch.
...

HOLA, YA ME FUNCIONO MUCHAS  GRACIAS

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