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module AP-WBS, reason code 16 Reply

Timur Gabdurashitov

Level 1

module AP-WBS, reason code 16
55 2 2026-4-2 23:14:58
Original
The error "module AP-WBS, reason code 16" appears very often.
This causes the client to be completely disconnected from the network.
What could be the reason for this problem?




We have:
WS-6012L, AC_RGOS 11.9(6)W6B1, Release(12171402)
AP840-LAP_RGOS 11.9(6)W3B1, Release(11190307)
AP680-LAP_RGOS 11.9(6)W3B1, Release(11160203)
AP680(CD)AP_RGOS 11.9(6)W3B1, Release(11160203)
RG-AP680(CD)

Wireless
0 2026-4-2 23:54:03 View all replies
Dear customer,
Are all users experiencing this issue? What are the specific symptoms?  And what is the Wi-Fi signal strength of the STA when it disconnects? Is the AP's signal utilization normal?  Also, did this problem occur suddenly? Could you try upgrading the AP to the latest version and testing again?  You can download the latest firmware on the official website.  

Best regards,

0 2026-4-2 23:54:10 View all replies
Dear customer,
Are all users experiencing this issue? What are the specific symptoms?  And what is the Wi-Fi signal strength of the STA when it disconnects? Is the AP's signal utilization normal?  Also, did this problem occur suddenly? Could you try upgrading the AP to the latest version and testing again?  You can download the latest firmware on the official website.  

Best regards,

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