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Edited by GTAC-Shirley at 2026-7-7 11:52 Dear sir, Please check the NAT traversal types first. If NAT traversal fails, devices can establish connectivity through cloud-based forwarding. NAT types with high success rates: Full Cone/IP-Restricted Cone/Port-Restricted Cone. NAT types with low success rates: Symmetric (especially when the peer uses Port-Restricted Cone NAT). You can refer to this guide. https://cloud.ruijienetworks.com/help/#/ArticleList?id=542e5b95efd04035949aaa77094721d6 |
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