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UNBIND RUIJIE Reply

NIZAM ZACHMAN

Level 1

UNBIND RUIJIE
12 1 2026-7-22 16:36:06
Original
Yth. Tim Support Ruijie Indonesia,

Kami mengajukan permohonan bantuan untuk melakukan UNBIND CLOUD

pada perangkat Ruijie dengan detail berikut:

Model : RG-AP720-L

Serial No : G1QH57405924C

MAC : C470ABC3E54A

Kondisi:

- Sebelumnya pernah melakukan proses UNBIND tetapi gagal karena URL hilang

- Perangkat menyala (LED biru stabil)

- Sudah terdaftar di Ruijie Cloud sebelumnya

- Terikat akun lama (valennenobais@gmail.com
)

- Akun lama tidak dapat kami akses, karena perangkat milik aset kantor (bukan milik perseorangan)

Mohon bantuan untuk melakukan proses unbind cloud

atau arahan prosedur lanjutan yang diperlukan.

Sebagai lampiran kami sertakan:

- Foto label perangkat (SN & MAC)

- Foto kondisi LED

Atas bantuan Bapak/Ibu kami ucapkan terima kasih.

Hormat kami,

Ryo
PPS Nizam Zachman


Ruijie Cloud

Ruijie Cloud
0 2026-7-22 17:34:41 View all replies
Hi, sir. Please provide the pic with timestamp watermark. I will help you once I get that.

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