Request for Ruijie Cloud API Access and Voucher Management API Documentation

Dear Ruijie Support Team,
We are developing [strong]Tech5G[/strong], a multi-tenant Wi-Fi management and hotspot platform based in Tanzania, East Africa.
Tech5G is intended to integrate with [strong]Ruijie/Reyee access points through Ruijie Cloud[/strong] so that hotspot resellers can manage their sites, devices, customer access, packages/vouchers, and network services from a centralized platform.
We are currently validating integration with the following Ruijie/Reyee device:

• [strong]Model:[/strong] RG-RAP6262(G)
  
• [strong]Device:[/strong] Reyee Wi-Fi 6 AX1800 Outdoor Access Point
  
• [strong]Firmware:[/strong] ReyeeOS 2.300.0.1521
  
• [strong]Country:[/strong] Tanzania
  
• [strong]Intended management platform:[/strong] Ruijie Cloud
  
  

We would like to request access to the [strong]official Ruijie Cloud API documentation[/strong], particularly the complete [strong]Ruijie Cloud API Reference Manual V1.11[/strong] and the APIs described under [strong]§2.3 Voucher Management[/strong].

1. Voucher Management APIs

The most important requirement for our integration is customer access provisioning.
Could you please confirm whether the Ruijie Cloud API provides APIs for:

• Creating/provisioning vouchers
  
• Listing vouchers
  
• Retrieving voucher details/status
  
• Activating or disabling vouchers
  
• Revoking/deleting vouchers
  
• Assigning vouchers to a specific site/group
  
• Setting voucher/package duration
  
• Setting data quotas
  
• Setting upload/download speed limits
  
• Setting maximum number of devices per voucher
  
• MAC-address binding, if supported
  
• Obtaining the credentials/code that a customer uses to access the Wi-Fi
  
• Checking whether a voucher has been used, expired, or is currently active
  
  

Please provide the exact API endpoints, request/response examples, required parameters, and any restrictions.

2. Client Authorization / Deauthorization

We also need to understand whether Ruijie Cloud exposes an API for directly authorizing or deauthorizing a connected Wi-Fi client.
Please confirm whether APIs exist for:

• Authorizing a client by MAC address
  
• Deauthorizing/disconnecting a client
  
• Checking the current authorization state of a client
  
• Applying an access duration to a client
  
• Applying bandwidth/data limits to a client
  
  

If these operations are [strong]not supported through the Cloud API[/strong], please confirm the officially recommended architecture for implementing an external captive portal.

3. External Portal / RADIUS

If voucher provisioning or direct client authorization is not available through the Cloud API, please provide the official integration requirements for using an external captive portal with Ruijie/Reyee APs.
In particular:

• Supported external portal authentication flow
  
• Required redirect parameters
  
• Authentication callback/API requirements
  
• RADIUS requirements, if applicable
  
• RADIUS authentication/accounting ports
  
• Required attributes
  
• CoA/disconnect support
  
• Whether voucher-based authentication is supported
  
• Any required configuration on the Ruijie Cloud side
  
  

4. Cloud API Authentication

Please also provide the complete authentication requirements for the Cloud API, including:

• appid
  
  
• secret
  
  
• Preset/pre-shared token, if required
  
• Access-token generation endpoint
  
• Access-token expiration time
  
• Token refresh mechanism
  
• Required authentication headers/query parameters
  
• API rate limits
  
• Error codes and response format
  
  

We would also appreciate confirmation of the correct regional API endpoint for [strong]Tanzania/East Africa[/strong]. We currently understand that the Asia-Pacific endpoint may be:

https://cloud-as.ruijienetworks.com

Please confirm whether this is the correct region for our deployment.

5. API Access / Credentials

We understand that Ruijie Cloud API access may require approval from Ruijie.
Please let us know the process for obtaining API access and the information you require from us.
If applicable, we would like to request issuance of the required:

• appid
  
  
• secret
  
  
• API pre-shared token
  
  

for our development/integration environment.

6. Technical Integration

Our goal is to integrate Ruijie Cloud into a centralized SaaS platform rather than managing each access point locally.
The intended architecture is:
[strong]Customer → Ruijie/Reyee AP → Local ISP → Internet[/strong]
while:
[strong]Tech5G → Ruijie Cloud API → Ruijie/Reyee infrastructure[/strong]
is used for management, provisioning, authentication/access control, and monitoring.
The Tech5G server does not carry customer Internet traffic.
We would appreciate any official documentation, integration guides, API examples, or recommended architecture that you can provide.
The [strong]Voucher Management API (§2.3)[/strong] is particularly important because it will determine whether we can integrate Ruijie into our existing hotspot voucher architecture or whether an external portal/RADIUS service is required.
Thank you for your assistance. We look forward to your guidance and the appropriate API documentation/access credentials.
Kind regards,
[strong]Amir Mussa[/strong]
Tech5G
Tanzania, East Africa

Dear customer,

Due to security concern, we cannot process API access application in the forum. Please send your API access application to service_rj@ruijienetworks.com.
Our team will process it in a timely manner.