Some switch disappered in the Ruijie Cloud after changing their login password
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Dear Sir/Madam, I had to increase the complexity of the login password so I had changed their password. However they disappered in the Ruijie Cloud. Is there any step I need to follow before/after I change their password? Core Switch's model: CS86-20XS4VS2QXS-D Switchs' model: CS83-48GT4XS RG-NBS3200-24GT4XS-P Some of their S/N: G1SKARX081568 G1SU5ML00595A Ruijie Cloud account: netadmin@ylpss.edu.hk |
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Hello, Do you mean that the device has disappeared from the cloud? Changing the device password will not cause the device to be removed from the project. Could you take a screenshot and show me your operation? Best regrads, Micca |
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