Dear Ruijie Support Team, I hope this message finds you well. I am writing to ask how a change of the registered email address associated with my Ruijie account. Unfortunately, I could not find an option to update the email address within the account settings. |
Dear customer, The email address cannot be changed as you are registered with the email address. You can register again with another email address. May i know do you want to handover the project or unbind the devices from the your current account? |
I want to change my email address, and that's it. So, I need to create a new account and ask the project owner to grant access to the new address? |
Andrii Kulikov replied at 2025-7-17 21:38 Yes sir. You need to create a new account and the project can handover to you. You can refer to this link: https://cloud.ruijienetworks.com/help/#/ArticleList?id=25a761c1a6e9457a9f61af926e38df17 |
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