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didn't I receive the activate Email Reply

DANNY KUSUMA

Level 1

didn't I receive the activate Email
324 5 2026-10-1 18:19:33
Original
Hi Support team
Why didn't I receive the activate Email?
Ruijie Cloud

Ruijie Cloud
0 2026-10-2 00:24:09 Solved View all replies
Hello,
It is recommended to confirm that the email registered with us is correct and there was no typo, also, please help us to check if the email wasn't filtered in the SPAM tray.
In case there was none of the aforementioned issues, you can contact us in Rita Live Chat to help you with the activation link: Rita
Regards.

0 2026-10-12 21:02:17 View all replies
i did the hard rest for all switchs in network but anther person to add project plz help recover project

0 2026-10-12 21:06:27 View all replies
User 60597 replied at 2026-10-12 21:02
i did the hard rest for all switchs in network but anther person to add project plz help recover pro ...

Thank you for your inquiry, sir. Could you please tell me what the specific failure symptom is?

0 2026-10-12 21:11:30 View all replies
GTAC-Eric replied at 2026-10-12 21:06
Thank you for your inquiry, sir. Could you please tell me what the specific failure symptom is?

...

lose control devices in network and need control from app ruijie and  need to add new device in network

0 2026-10-13 12:01:58 View all replies
User 60597 replied at 2026-10-12 21:11
lose control devices in network and need control from app ruijie and  need to add new device in ne ...

Could I check if all these new devices that need to be added to the cloud project can run properly locally? Also, after these devices are added to the project, is there any prompt message displayed in the project?

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